Política de envío

Thank you for shopping with CalmCall. Here is everything you need to know about how your order gets to you.

Free shipping to the United States

Every order shipped to the United States ships free, with no minimum purchase.

Processing time

Orders are processed within 1 to 3 business days (Monday to Friday, excluding holidays). You will receive an email confirmation as soon as your order is placed, and another email with your tracking number once it ships.

Delivery time

After your order ships, delivery to the United States usually takes 8 to 15 business days. Delivery times are estimates and can be longer during peak seasons, holidays, or due to carrier delays outside our control.

Holiday orders

For the best chance of receiving your order before Christmas, please order by November 27.

Order tracking

Every order includes a tracking number. Tracking information can take a few days to update after your order ships.

Shipping address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice a mistake, contact us as soon as possible and we will do our best to update it before your order ships.

Lost or delayed packages

If your tracking has not updated for more than 10 days, or your order has not arrived within 25 business days, please contact us and we will help you resolve it with a replacement or refund.

Questions?

Contact us through our Contact page and we will reply within 1 to 2 business days.