Refund policy

We want you to love your purchase. If something is not right, we are here to help.

30-day returns

You have 30 days from the day you receive your order to request a return. To be eligible, the item must be unused, in its original condition, and in its original packaging, with proof of purchase.

How to start a return

Contact us through our Contact page with your order number and the reason for your return. We will reply with return instructions and the return address. Items sent back without first requesting a return will not be accepted.

Damaged, defective, or wrong items

Please inspect your order when it arrives. If your item arrives damaged, defective, or is not what you ordered, contact us within 30 days of delivery with your order number and a photo of the issue. We will send you a free replacement or a full refund, and you will not need to pay any return shipping.

Return shipping costs

For returns that are not due to our error (for example, if you changed your mind), the customer is responsible for return shipping costs. Original shipping is free, so nothing is deducted for it.

Refunds

Once we receive and inspect your return, we will email you to confirm whether your refund is approved. Approved refunds are issued to your original payment method within 5 to 10 business days. Your bank or card issuer may need additional time to post the refund.

Exchanges

Want a different color? Contact us and we will help you with an exchange.

Order cancellations

You can cancel your order for a full refund before it ships. Once an order has shipped, please follow the return process above.

Questions?

Contact us through our Contact page and we will reply within 1 to 2 business days.